Friendly Asked Questions
The most frequently asked questions about Scrubbing Up are listed below.
If you have any other question, please contact us.
Is it free to join Scrubbing Up?
Yes joining and signing up to Scrubbing Up is completely free and we encourage you to get scrubbed in. You will have access to our free content and courses when you sign up. Premium courses will be available to members for a charge on a course by course basis.
Can I download the videos for offline viewing?
Unfortunately, due to copyright infringements and unauthorised distribution, we are unable to offer offline viewing of our media files. However, we are currently working on a solution to allow for this.
Does Scrubbing Up produce other learning materials?
Currently we are focussed on course based content but offline courses and other publications are being considered.
Can anyone publish a course?
Yes! We are happy to publish a medical related course by any teacher, if they have the passion and qualifications to teach on their subject. However, we will only publish the highest quality content in a well produced format and will work closely with the teacher to ensure the course meets the best of standards. If you would like to inquire about being a teacher, please contact us.
If I don't like the course, can I get my money back?
You will be able to view the course outline and promotional video prior to purchasing any premium course. However, if you do not like the content once you do have access, you will have a 24 hour money back guarantee. You will need to contact us declaring you no longer want the course and you will be fully refunded. You will lose access to the course thereafter.
If I delete my account, will I lose access to my paid courses?
Yes – you must be a registered member of the site to have continued access to the site. If you have purchased a premium course, you will have unlimited access as long as you remain registered.
I can't stream the media
The media and videos are compatible with all latest browsers and mobile platforms. Ensure your device has a good internet connection and the most up to date software. If you are still having problems, please contact us.
Can I join the Scrubbing Up team?
Yes, we are a growing educational platform and will have period openings and vacancies for paid and volunteer work. Please contact us to inquire further.